Quality Policy
MISSION STATEMENT
WCM Manufacturing LLC dedicates its energy to providing its customers with the best quality and service in manufacturing precision-machined components.
QUALITY POLICY
WCM Manufacturing LLC commits to the highest quality and service production levels when meeting its customers' regulatory requirements. It is achieved through continuous improvement of WCM Manufacturing LLC's quality management system and constant monitoring of its quality objectives. This policy is fully supported by a highly skilled workforce empowered to contribute actively to product quality, on-time delivery and, customer satisfaction goals, our continual improvement program and a quality system in full compliance with the ISO 9001/AS9100 quality standard; certified by the ASACB. Further, we pledge to maintain a safe and environmentally friendly workplace as responsible members of our community. ASACB
QUALITY TERMS AND CONDITIONS
Definitions
As used in these Terms and Conditions: "Buyer" meaning Customer to WCM LLC, Vendor meaning the person(s) or company to whom an Order is issued(a)WCM as Vendor to their Customer and their Organization, (b) Vendor to WCM supplying Material, Special Process, and Hardware providers.
The Vendor shall maintain a quality and inspection system which is compliant with the requirements of ISO9100/AS9001, including any other terms stated on the Buyers Purchase Order, in the fabrication and/or delivery of materials, or services stated within the Buyers Purchase Order.
Where and to the certain extent traceability is a specified requirement, the Vendor shall apply identification to individual product, material, or batches. This identification data shall be recorded on and traceable to related customer records. A minimum of ten years shall be available for review upon request. At the end of this ten-year period, the Seller shall contact the Buyer regarding disposal of those specific records.
The Vendor quality system shall assure all relevant Vendor and/or Buyer Purchase Orders requirements are met, and all applicable processes affecting the final quality of the product on the Seller and/or Buyer Purchase Order were rendered by qualified personnel.
Raw material shall be Domestic or DFARS 252.225-7014 compliant. Raw Materials shall be accompanied with certifications, chemical and/or physical test results. The Vendor shall certify to the specific requirements defined on the face of the purchase order.
If the order falls under the regulations of ITAR (International Trac and Arms Regulations), all manufacturers, exporters, brokers of defense articles, defense services or related tech data are required to register with DDTC (Director of Defense Trade Controls). All license requirements imposed by ITAR are the sole responsibility of the subcontractor in possession of the purchase order.
AGE CONTROL AND LIMITED LIFE PRODUCTS Seller records for age control/life limited products shall reflect useful life and when useful life is expended.
Calibration system compliance to ISO/IEC17025, ISO10012-1, AS9100, ANZI Z540.1/.3(MIL-STD-45662), or equivalent is required from vendor.
The Vendor shall notify the buyer immediately upon discovery of any Non-Conforming Product.
Non-Conforming Product and materials returned by the Buyer and subsequently re-submitted by the Vendor, the vendor shall provide evidence that the cause of Non-Conformance has been corrected and actions have been taken to preclude any recurrence.
Each shipment must be accompanied by at least one legible copy of a statement of conformance. This statement shall specify that all contractual requirements have been adhered to including all specifications and other applicable documents as cited in the purchase agreement and that evidence is on le for review by a quality representative. The statement of conformance must contain at minimum: the part number, purchase order number, quantity, revision as specified on the purchase order, name and address of the company certifying the part.
Acceptance of the Purchase Order authorizes the Buyer its Organization, and regulatory agency the right of entry at any given time to verify the quality of work contracted.
It is the expectation of this Organization that the performance of the Vendor maintains (at minimum) On Time Delivery >95% and Product Quality of 95%. Failure to meet these requirements will result in corrective action and/or disqualification for future orders from this Vendor.
The Vendor shall not furnish to this Organization any Goods under this contract that are ʺCounterfeit Goodsʺ defined as Goods, or separately identifiable items or components of goods that: Have been re-worked, re-marked, re-labeled, repaired, refurbished or otherwise modified by OEM design, but not disclosed as such or are represented as OEM authentic or new.
The Vendor shall ensure their employees are aware of the following, (a) their contribution to Product Conformity, (b) their contribution to Product Safety, (c) the Importance of Ethical Behavior.